MTS Communications Lifecycle Management

Optimize and manage all your communication assets and services with TEM Suite’s Communications Lifecycle Management solution

TEM Suite’s Communications Lifecycle Management (CLM) solution delivers real-time, cradle-to-grave visibility and business intelligence into your communications and cloud environments.

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Gain Strategic Business Intelligence

Leverage TEM Suite to control and optimize your:

With MTS TEM Suite Communications Lifecycle Management, customers gain actionable information into their communications and cloud deployments. Leverage the power of TEM Suite and transform your communications environment into a strategic corporate tool.

Drive Visibility and Awareness

MTS TEM Suite supports your entire Communications environment. TEM Suite seamlessly integrates with your other corporate solutions and provides a centralized, single system of record for the pro-active management of your communication services, assets & expenses.

This single pane of glass view offers all the management, visibility and business intelligence tools required to proactively manage your communications environment and cloud services (SaaS, IaaS and PaaS solutions).

Communications Lifecycle Management Information Reports

Simplify IT Management

Simplify all your communication and cloud services management without sacrificing functionality, control or visibility. Intuitive dashboards provide a straightforward view into your corporate KPIs.

Easily drill down into problem areas to optimize your environment or use our comprehensive alerting module to get instant updates about your KPIs anytime, anywhere.

Features

TEM Suite Policy Compliance

Policy Compliance

Map corporate policies into the TEM Suite processes and workflows to ensure compliance for the entire procure to pay lifecycle.

TEM Suite Procurement

Procurement

Automate procurement and ensure that every order is authorized, properly configured, placed on the appropriate rate plan, and reported to the appropriate party.

TEM Suite Contract Management

Contract Management

Easily define relevant contract terms and contract rate components. Automatically audit invoices and procure services and assets against valid contracts.

TEM Suite Vendor Management

Vendor Management

Centralize vendor contact information, contracts, assets and services and invoices. Track dependencies, issues, orders, disputes, credits, and subscription plans by vendor.

TEM Suite Asset Management

Asset Management

Track and manage all types of IT assets, their unique attributes and associated costs. Assign those assets to their owners, business units, locations, and cost centers.

TEM Suite Cloud Services Management

Cloud Service Management

Control shadow IT with pro-active management of all cloud services – SaaS (Software as a Service), PaaS (Platform as a Service), IaaS (Infrastructure as a Service).

TEM Suite Expense Management

Expense Management

Reduce communication and cloud costs and empower business unit managers and decision-makers to make strategic, accurate assessments of asset costs, service costs, proper business usage and accountability.

TEM Suite Expense Optimization

Expense Optimization

Quickly reduce ongoing costs. Gain visibility into your asset usage patterns and trends. TEM Suite aligns the costs of these usage patterns and optimizes assets and service/subscription plans to maximize usage while reducing overall costs.

TEM Suite Allocation Chargeback

Allocation & Chargeback

Become a strategic resource with automated allocation, chargeback and billing of all your costs. Create hard dollar savings and visibility into business unit expenses.

TEM Suite Vendor Payment

Vendor Payment

Automate the vendor payment process. Reduce late fees, misapplied payments and payment processing costs by having MTS pay your vendors for you.

TEM Suite Mobility-as-a-Service

Mobility as a Service

Mobility as a Service (MaaS) simplifies mobility rollouts and ongoing management and support. Let MTS do the work so you can focus on more strategic projects.

TEM Suite Wireless Help Desk

Wireless Help Desk

Reduce the cost and complexity of mobile device support. Manage wireless growth with a highly trained Help Desk staffed with experts armed with the latest tool set.

TEM Suite Mobile Device Management

Mobile Device Management

Our Mobile Device Management (MDM) services include the end to end management of your MDM solution without costly and painful MDM vendor migrations.

TEM Suite BYOD Management

BYOD Management

Bring Your Own Device Management (BYOD) offers a true cradle-to-grave solution for managing simple to complex BYOD programs, all from an easy to use solution.

TEM Suite Mobile Device Kitting Logistics

Mobile Device Kitting & Logistics

Mobile Device Logistics Management will increase end user satisfaction and reduce new device setup issues. MTS performs full setup of new devices based on your processes. Emergency replacement services are also available.

TEM Suite Secure Device Recycling

Secure Mobile Device Recycling

Protect the environment and maintain compliance with your Green initiatives through our secure device recycling services. Our services ensure all your mobile devices are unlocked, audited, securely wiped and any ownership identification is removed.

Skype for Business Employee Productivity

Employee Productivity

Gain actionable visibility into employee interactions with voice, instant messaging, video, conferences, presence intelligence, file transfers and application sharing.

Skype for Business IM Awareness

IM Awareness

Identify the current status of your Skype for Business users and capture and analyze IM content for corporate policy compliance. Search for blacklisted keywords or phrases.

Skype for Business Conference Insights

Conference Insights

Drive corporate compliance with real-time conference information and compliance reporting of proper use of conference services, file transfers, and app sharing.

Skype for Business User Adoption

User Adoption

A successful UC&C deployment demands high end user adoption. TEM Suite’s User Adoption dashboards and KPIs provide actionable information to drive success.

Skype for Business Quality of Experience

Quality of Experience

Empower your workforce collaboration and drive business success by ensuring a high quality of experience for your Skype for Business users.

TEM Suite Dashboards Alerts Reports

Dashboards, Alerts & Reports

Gain visibility into all your communication and cloud financial & operational controls.

Leverage our standard, actionable reports, alerts and configurable dashboards and KPIs or use our drag-and-drop ad-hoc report writer to create your own reports.

Skype for Business Back Office Integration

Back Office Integration

Get seamless integration with corporate systems like AP/GL, HR, ERP, CRM, Help Desk and others. Enforce true corporate governance and management of all UC&C usage, assets, services and policies.

TEM Suite Flexible Deployment Options

Flexible Deployment Options

TEM Suite Communications Lifecycle Management Solution can be deployed in the cloud as a SaaS solution, on-premise or as a managed services offering.

TEM Suite Managed Services

Managed Services

Outsource all or some of your CLM tasks. MTS will take care of the time-consuming, critical processes involved in managing the lifecycle so internal resources can be focused on the areas which will provide the greatest impact to the enterprise’s business.

TEM Suite Consulting Services

Consulting Services

MTS’s consulting services support the execution of holistic best practices that meet or exceed our clients’ specific needs.

  • Audits and wireless optimization
  • Sourcing & contract negotiation
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