Simplifying the UC&C Experience

eXsight is a revolutionary and feature-rich UC&C management solution that provides real-time business insights based on communication environments. It allows IT managers, and other departmental personnel to simplify UC&C management without losing functionality or visibility. eXsight is a UC&C manager’s new best weapon in the fight to keep all of their company’s communications, and internal and external collaboration, on track.

eXsight
eXsight

Easy to use and easy to learn

With eXsight, customers gain actionable information all through a single intuitive user interface that is as multi-faceted as any company could want or need, however it boasts a learning curve that is gentle enough to be mastered by all levels of users.

Works Across All Platforms

eXsight supports collection of CDR from traditional, hybrid or IP-based switches and unified communication platforms from most major switch vendors including:

Main Benefits

Call Accounting

Call Accounting

Telecom expense represents approximately 25% – 35% of IT costs. It is important that companies have visibility into all aspects of those telecom costs. Even with these cost implications, most companies do not have a system for capturing all their usage and associated costs from their unified communications infrastructure.

Allocation & Chargeback

Provisioning

Manage the day-to-day aspects of your organization as it grows and changes. Simplify the process and speed of the daily administration of provisioning your telecom users.

Reduce Corporate Risk

Reduce Corporate Risk

Proactive monitoring and alerting provides full visibility into all your unified communications assets and usage from all endpoints to enforce proper security and policy compliance.

Quality of Service

Quality of Service

Empower your workforce and drive business success by ensuring a high quality of service for your end users, customers and partners.

Dashboards, Alerts & Reporting

Dashboards, Alerts & Reporting

Put valuable information to work with advanced TEM dashboards, standard reports, and ad hoc reporting that give you control over your TEM lifecycle.

Increase Employee Productivity

Allocation & Chargeback

Become a strategic resource with automated allocation, chargeback and billing of all your costs. Create hard dollar savings and visibility into business unit expenses.

Cable Managment

Cable Management

Avoid the frustration, time and effort involved in tracking down the information required to quickly locate, review and correct network or telecom cable issues.

Budget Managment

Budget Management

Gain cost control over as telecom budgets with automated alerts and reports. Improve process efficiency and reduce cost overruns.

Tenant Resale

Tenant Resale

Generate additional revenue to fund IT initiatives or simply bill back departments for usage based consumption of IT resources… Tenant Resale makes it easy.

Provisioning

Increase Employee Productivity

Employee call analytics, process automation and workflow management increase employee productivity generating soft dollar savings.