Enterprise-wide costs for voice, data and wireless services typically range from 1% to 2.2% of revenue for most organizations. It is critical that these organizations stop costly oversights, promote staff productivity, and increase process efficiency by implementing telecom expense management best practices. Our TEM Suite telecom expense management solution enforces those industry best practices and helps organizations of all sizes and across all verticals to stop wasting and start saving.
TEM Suite’s Procurement Management ensures that your telecommunications provisioning activities are under control. Every order is authorized, properly configured, placed on the appropriate rate plan, and reported to the appropriate party.
Organizations benefit from a single point of control over all telecom ordering activity.
Telecom expenses are tied to telecom assets so it is critical that companies have an accurate inventory of all their telecom assets and associated costs.
TEM Suite’s Asset Management can help manage all your unified communication assets (video, voice, data and wireless) by creating and maintaining an accurate inventory.
You will not only know where your assets are and how they are being used, but by whom.
Experts estimate that an average of 7%-15% of telecom invoices contain billing errors or inaccuracies.
These billing errors result in significant overspending by companies.
MTS’s TEM Suite Invoice Management drives down telecom costs by preventing error related overspending from happening before any invoice is paid.
Dispute Management and Recovery
Finding billing errors through telecom auditing is only half the battle. Analysts need to thoroughly document the billing issue and submit and manage this dispute with the carrier for a credit.
TEM Suite’s Dispute Management and Recovery tracks every dispute from identification through resolution, reporting progress along the way and recovering lost dollars fast.